SUWANEE, Ga. - To standardize the loan origination and
approval process and to provide the dealers with better and more timely
service, the new KCC Loan Origination Center is now open weekdays from
8:30 a.m. to 7:30 p.m. EST (5:30 a.m. to 4:30 p.m. PST), with limited
hours of operation on Saturday. The Loan Origination Center is comprised
of six teams with three members each.
Although loan origination documents can still be faxed to the Center,
Syd Wyncoop, Director of Financial Services, told Kubota Country that
the dealer will receive the best service possible when using Kubota
Showroom to transmit deals to the Loan Origination Center. Kubota Showroom
is a proprietary Kubota loan origination software package that has been
provided to every dealer. Another tool KCC has made available to speed
up the loan origination and approval process is a toll-free telephone
number
(800-794-4992) so dealers can get immediate answers to any questions
they may have. The manager of the Loan Origination Center is John Nichols.
All loans will be processed on a first-in, first-out basis. Dealers
are requested to mail loan documents to the Loan Origination Center
on the same day the loan documents are signed. To facilitate this process,
the Loan Origination Center has provided self-addressed, postage paid,
business reply envelopes to each dealer. Using these envelopes will
speed up electronic disbursement of dealer proceeds.